The message relates to your receiver or TV input. Before checking the following: Remove the control panel from the R6 / 7 after the system has been aligned and optimized! Individual receiver connected to your TV: Check if the correct source input has been selected from your TV. Press Source on the TV remote control and [...]
Firmware not found can have various causes. Once you have received the message on the display, do the following before you try and test: R6 system: take the control unit out and put it in so that it restarts. R7 system: switch the control unit off and on briefly 1. Have you put the files directly [...]
The system does not recognize the USB stick. A possible solution could be to format the USB stick and try again. Once you have received the message on the display, do the following before you try and test: R6 system: take the control unit out and put it in so that it restarts. R7 system: switch [...]
The source of poor reception signal can have various causes. Below a number of possible causes, sorted by the most common ones. Obstacle (building, but also a tree) between the satellite and the system LNB skew not turned correctly (0, + 1 etc) Bad connection of a connector (manual fixed is sufficient) Cable damage inside [...]
The motor control in the control panel is defective. Contact your Dealer for repair of the control panel.
Due to the reflection of the satellite signal, it is possible that the system aligns itself with a reflecting surface such as the side of the motorhome/caravan. The satellite signal is sufficient for receiving the satellite, but it may be too weak to watch (some) TV channels. Move the antenna and re-align the antenna, or stand [...]
Check whether your subscription / smart card is still active. Check skew from LNB Blockade satellite (obstacle / tree etc) Receiver does not send LNB voltage (receiver defective) You are outside the footprint of de satellite If you cannot find the cause, we recommend that you have the system including receiver checked at your dealer.
The system does not receive enough voltage to function The correct adapter voltage is no longer present, check the 230 V supply voltage and the 24 V adapter voltage. (measures the 24V from the 230/24 V adapter) The 15 m supplied coax cable may be damaged, replace the coax cable If you use an external external [...]
Possible causes: 1. The receiver is not connected or switched on. If you have installed the control module in the system and you switch the connected receiver on any TV channel (not on standby!), The 2nd green light on the power inserter will light up. At that time, the control module also lights up and you [...]
The 230 / 24V adapter is not connected or defective. Check if the 230 / 24V adapter is connected. Check the 24V adapter voltage. (24V comes from the 230/24 V adapter) Contact your dealer
