The display shows the error message: connection with PI lost
Update the system with the latest version firmware and try again. link to firmware update R6
The display shows the error message: No LNB signal
Check whether the F-connector is tightened on the LNB. Check if the LNB cable is damaged. Check the supply voltage (24V) of the adapter on the power insert If the system continues this error, the LNB or LNB cable is probably defective, contact your supplier.
You have connected a new receiver (or TV with built-in receiver) and R6 does not power up
You connect a completely new receiver (or TV with built-in satellite receiver), and the R6 system does not start up. Some satellite receivers have the property that if the channellist not is installed, no LNB voltage is delivered. this LNB voltage is needed to power up the R6 antenna. You have 2 options: Connect the receiver [...]
The 2nd light on the power inserter does not light up, the system does not power on
The second light is an indication that the Travelvision antenna is ready for searching for the satellite. If you have placed the control module in the system and you switch the connected receiver / TV on any TV channel (not on standby mode), the 2nd green light on the power inserter will light up. At that [...]
You hear a rattling noise but the R6 / 7 is not running.
The motor pins of the control unit do not rotate properly in the black inserts of the system. Check whether the control unit is properly placed in the system. If necessary, remove the control unit and plug in again. The black inserts must be replaced, contact your Dealer
You want to have your system checked
Please contact a dealer
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