The display does not light up, the system does nothing
Switch on the control module by pressing the ON / OFF button for at least 4 seconds. The display lights up. The battery is empty, charge the control module
After aligning and optimizing the R7, the image on the TV immediately falls away
You have an TV image during alignment and optimization, but after optimization the image disappears. The LNB voltage of the connected receiver (or TV with built-in receiver) has been lost Remove the control module, and switch your receiver / TV off and on again. Check the LNB voltage of your receiver (or TV with built-in receiver)
On your TV you have the message “No signal:”
The message relates to your receiver or TV input. Before checking the following: Remove the control panel from the R6 / 7 after the system has been aligned and optimized! Individual receiver connected to your TV: Check if the correct source input has been selected from your TV. Press Source on the TV remote control and [...]
The display shows the error message: No LNB signal
Check whether the F-connector is tightened on the LNB. Check if the LNB cable is damaged. If the system continues to give this message, the LNB or LNB cable is probably defective. Contact your supplier.
The display shows the error message: Battery Low
Charge the control module using the supplied 230V-24V charger. Insert the power adapter jack plug (round plug) into the charging input of the control module and place the plug in the 230 Volt wall socket. The control panel starts up and displays the charging mode and capacity: An empty to full cycle takes a maximum of [...]
The display shows the error message: Firmware not found
Firmware not found can have various causes. Once you have received the message on the display, do the following before you try and test: R6 system: take the control unit out and put it in so that it restarts. R7 system: switch the control unit off and on briefly 1. Have you put the files directly [...]
The display shows the error message: USB stick not found
The system does not recognize the USB stick. A possible solution could be to format the USB stick and try again. Once you have received the message on the display, do the following before you try and test: R6 system: take the control unit out and put it in so that it restarts. R7 system: switch [...]
Poor reception
The source of poor reception signal can have various causes. Below a number of possible causes, sorted by the most common ones. Obstacle (building, but also a tree) between the satellite and the system LNB skew not turned correctly (0, + 1 etc) Bad connection of a connector (manual fixed is sufficient) Cable damage inside [...]
The display shows the error message E: OXBAFF
The motor control in the control panel is defective. Contact your Dealer for repair of the control panel.
The system has found the satellite but is pointing towards the caravan / motorhome?
Due to the reflection of the satellite signal, it is possible that the system aligns itself with a reflecting surface such as the side of the motorhome/caravan. The satellite signal is sufficient for receiving the satellite, but it may be too weak to watch (some) TV channels. Move the antenna and re-align the antenna, or stand [...]