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The Antenna cannot find satellite
Check that there are no obstacles between the system and the south-facing satellites. Check the LNB skew settings if you have a TVA 65 with manual skew (see chapter 4 in manual) TVA 65 as from 2016, or TVA 65 model 2015 You may be outside the footprint (broadcast area) of the desired satellite. See receiving [...]
Satellite found but you have no channels
Check the coaxial cable between the TVA control box and your satellite receiver. Check the connection cables between your satellite receiver and your TV. Switch the receiver and TV sequentially off and on. Consult the manual for your satellite tuner / TV. Check if you have the latest firmware in your system (see also: how can [...]
Satellite found but you do not have all channels
Check whether your subscription / smart card is still active. Check the LNB settings if you have a TVA 65 / SAT 85 with manual LNB skew (see chapter 4 Skew manual) Check if you have the latest firmware in your system (see also: how can I see which version of firmware is in the system? [...]
Poor satellite reception
The source of poor reception signal can have various causes. Below a number of possible causes, sorted by the most common ones. Obstacle (building, but also a tree) between the satellite and the system You are at the edge of the reception area. LNB not running properly with systems without automatic skew TVA 65 / SAT [...]
The system does nothing
Is the power button of the control box on and is the red LED (7) on the control box on? The red LED is off: 1. Check the supply voltage 2. Check the fuse 3. Check the control cable connection cable The red LED is on: 1. Check the contact lock 2. Check the control unit [...]
The control panel beeps, LEDs light up, and the system does not move.
Your system has a malfunction and the LEDs on the control panel indicate the malfunction. Meaning of fault codes LED display in the control panel • Elevation encoder fault during folding: LED1 Check the motor cable • Elevation encoder failure during folding: LED2 Check the motor cable • Antenna does not reach Azimuth limits within [...]
The system has found the satellite but is aimed at an object?
Reflection of the satellite signal makes it possible for the system to align itself with a reflecting surface such as the side of a window or building. The satellite signal is sufficient for receiving the satellite, but it may be too weak to watch (some) TV channels. Move the antenna and re-align the antenna, or if [...]
Other Technical questions
If you have other technical questions about the system, you can send an email to info@travel-vision.com. We will answer your question as soon as possible. It is important that you specify the type of system and control box you have in addition to your question: System: [...]