• Check that there are no obstacles between the system and the south-facing satellites.
  • Check the LNB skew settings if you have a TVA 65 with manual skew (see chapter 4 in manual) TVA 65 as from 2016, or  TVA 65 model 2015
  • You may be outside the footprint (broadcast area) of the desired satellite. See receiving areas

If you are sure that the above does not apply:

 

  • Check if you have the latest Travelvision TVA software version. See Download firmware TVA roof antenna
  • Check the LNB, coaxial cable and connectors from antenna outdoor unit to antenna input (1) on controller